FAQs

What is the estimated delivery time?

Framed Prints & Original Art – please allow 2-3 weeks as our artwork is framed to order.

Mounted Prints – please allow 3-5 working days.

Sculpture & Other Products – please allow 3-5 working days.

Gift Vouchers – please allow 2 working days.

If you have a particular time requirement please contact us and we will do everything we can to get it to you sooner but there is no guarantee. If you would like your product delivered on a specific day please let us know, our courier delivery days are Monday to Friday and there is a charge for a UK Saturday delivery. For UK deliveries we will be in touch to confirm a convenient delivery day and we will provide a tracking number. A signature will be required on delivery and the risk of the goods shall pass to you upon delivery. Most couriers we use cannot provide an estimated delivery time or the option of a morning/afternoon delivery slot, therefore delivery will be anytime usually between 9-5pm.

If your delivery hasn’t arrived before 6pm on the scheduled day of delivery please contact us and we will contact the courier to see why. If you missed your delivery and received a card delivery will be attempted the following day but it will also give you the option to contact the courier service and arrange a different delivery day.

How can I sell my Paul Horton artwork?

Unfortunately we don’t purchase Paul’s or any other artists work. We recommend advertising them for sale on eBay or other online auction sites. We also don’t sell artwork on behalf of clients through the gallery or online.

Does Paul accept commissioned artwork?

Paul is happy to accept commissions although there may be a waiting time due to the demand for the original work. Please contact us and Paul will look at the details and we can get back to you to discuss the design, size, cost and the time frame. On agreeing the commission we would take a 50% deposit up front and the balance on collection or delivery of the original. To find out more about commissions please click on the following link https://www.hortonfineart.co.uk/commissions-taken/

Where can I buy or view Paul’s art?

You can purchase directly through the website or visit the Paul Horton Fine Art Gallery in Solihull in the West Midlands.

What is a limited edition?

A limited edition print, sculpture or ceramic is limited to the number in its production. The number is stated on a print often in the bottom left corner or written on a sculpture or limited edition ceramic. When the designated number in the limited edition has sold out it will never be reproduced in the same format, creating the exclusivity and desirability of collecting limited edition artwork. All of Paul’s limited editions are numbered, titled if there is space and hand signed by the artist. An open edition print is an unlimited number of copies of the artwork which is mass produced like a poster or card thus cheaper due to its lack of exclusivity. A time limited edition print is one that is only available for a period of time, the final edition number determines how many were sold during that time.

What is a Giclée print?

Giclée derives from a French word meaning spray of inks, it is a digital printing process using light fast inks. This process results in an extremely accurate and high quality art print which can be printed on different surfaces. Using fade-resistant, archival inks, a giclée piece of art translates the vibrancy and detail of an original artwork. However over a long period of time the colour quality can’t be guaranteed as it may depend on other factors such as sunlight and heat.

What is a hand embellished or remarqued print?

A hand embellished print is one that has had an additional working by the artist, this is also known as a remarque. Paul occasionally might add a small original drawing in the border at the bottom of the print or add colour on the surface of a print to make it unique. This will normally be across the whole edition and will be stated as a special hand remarqued edition.

What is an artist proof?

Proofs are the first prints the artist will receive from the printer. They are used to check the colour accuracy and overall quality compared to the original. Sometimes subtle changes are made until the artist is happy to print the main edition. Sometimes a small edition run of artist proofs are released alongside the main edition and become part of the overall certified edition.

How do you prove the authenticity of a piece of artwork?

Each limited edition print has a certificate of authenticity from the publisher with the edition number stated. We also provide a hand signed certificate of provenance for an original artwork.

Do you offer international delivery?

Yes absolutely, please contact us for a shipping quote. Please note, if there are import duties payable, these must be paid by you the recipient. You can check if your country charges a levy for the import of artwork with your national tax and duties institution.

How much is delivery?

Delivery of artwork is free of charge anywhere in mainland UK, courier deliveries are Monday to Friday and collection from the Paul Horton Fine Art Gallery in Birmingham is available. There is an extra charge for a Saturday delivery. There will be a cost for international deliveries on an individual basis, please contact us for more information. All products offered for sale through our website are priced in pound sterling (GBP/£) and are inclusive of VAT. VAT is not charged to or payable on orders accepted from and delivered outside the EEC.

Do you have different framing options available other than the ones available on the website?

The frames for Paul’s limited editions and originals have been chosen by the artist. This is how Paul would present his work to best suit each individual piece. If you have ordered your artwork framed it will come as seen on the website, some artwork offer alternative frame options, if so please specify at checkout which frame you would like. If you are interested in a different framing option please contact us and we will see what we can offer.

How will my artwork arrive?

All orders delivered to the UK or overseas by our courier service will have acrylic instead of standard glass or clarity glass for originals, this is to ensure the safe transport of the artwork. We recommend that the perspex is only lightly cleaned using a feather duster as it can easily be scratched or left with marks if cleaned like normal glass. Ideally it would be worth taking the artwork to a local framers to be re-glazed with standard glass or clarity glass as the perspex is only really a transportation surface to protect the artwork. The artwork is strung on the back securely ready to be displayed. The certificate for prints and originals will be fixed to the back of the artwork and for sculptures or limited edition ceramics it will be loose in the box for you to keep.

Before signing for your artwork please check the external packaging for damage. If you suspect damage please accept the product but sign for as damaged. Please take extra care when opening the package, there will be enough room to cut around the edge of the packaging to lift open the lid to find the mounted or framed artwork securely placed in the middle of the box. If there is any damage please contact us straight away and we can arrange for the product to be collected. Please keep all internal and external packaging in case it needs to be returned to us.

Is it OK to display artwork in direct sunlight or above a radiator/fire?

We wouldn’t recommend displaying artwork on a wall which gets direct sunlight the majority of the day, as over a long period of time it can affect the colour quality of the print. However the quality of the anti-fade archival inks used in giclée printing will go a long way to prevent this. For hand painted resin sculptures even though they are protected with a varnish we wouldn’t recommend displaying them on window sills, as in direct sunlight the colours can fade. For artwork displayed above a radiator or fire, as long as there is a good distance away from the direct heat and it isn’t on high all the time the artwork should remain in perfect condition.

If you have any other questions please contact us.